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Company Overview
The Process
Questions Answered
More Questions Answered

What is your standard lead time?
On average it takes about nine weeks from the time an order is placed until delivery of cabinetry.
From start to finish, how long will it take me to have new cabinetry in my house?
An average kitchen remodel will take about 6-9 months from start to finish, but this all depends on a variety of items. We will work with any time frame you have and always push things along wherever possible. Our goal is to help make the overall process as quick and as smooth as we can. The custom design process starts right after you make the decision to work with Rutt of Los Altos and have signed a retainer form. On average a design phase can be completed in as little as 4 weeks. If you have the luxury of time on your side, we will backwards plan from the date cabinets are needed on site and set up appointments to review the design process along the way.
This is a brief outline of the phases for a project:
Design of cabinetry process = 4-8 weeks
Cabinetry production and delivery = 8-10 weeks
Installation of cabinetry = 2 weeks, depending on room size
Finishing touches (countertop, tile work, flooring, etc) = 4-6 weeks
Move in!
How can you work within my budget?
Custom cabinetry is one of the most significant investments you will make for your home and the sky’s the limit when it comes to what you can create. Through smart design and creative solutions, we can work within a given budget for custom cabinetry. We call it value engineering. By altering your design slightly, we may be able to provide you with cabinetry at a cost that is more comfortable without sacrificing the functionality or look that is desired. For example, changing a door style, a finish or a small detail might be the solution that allows the project to best fit within your budget guidelines.
What is the level of experience at Rutt of Los Altos?
Our team consists of educated design professionals who belong to the American Society of Interior Designers and the National Kitchen and Bath Association and most are certified kitchen designers. The designers are led by owner Gina Viscusi Elson, a nationally-recognized professional designer who has designed custom cabinetry for over 15 years. Every order is overseen by co-owner, Christopher Elson who manages quality control, engineering, logistics, operations and customer satisfaction.
The cabinetry engineers and craftsmen at Rutt HandCrafted Cabinetry have been custom cabinet makers for nearly 60 years.
Where are the Rutt craftsmen and where do they make the cabinetry?
Since 1951, the craftsmen of Rutt HandCrafted Cabinetry have been practicing their time-honored trade in the serene Lancaster County Pennsylvania countryside. This is still a peaceful and friendly lifestyle and they still make each one-of-a-kind piece by hand.
What is the warranty?
There is a Lifetime Warranty on the construction and finish of your Rutt cabinetry, virtually unheard of in the marketplace.